If you placed an order that has not been processed and shipped, we will be able to change your shipping address depending on when you made your order. Please contact firstname.lastname@example.org if you want to cancel your order.
For all shipped packages, we’ll send you the tracking number in an email when your order has been processed and shipped. If you didn't received your tracking number, please reach out using our chat on our website or send us an email: email@example.com
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Note that the shipping cost would be at the charge of the customer.
Shipping costs associated with the return will be at the charge of the customer and or be deducted from the refund.
Additional non-returnable items:
-DISCOUNTED ITEMS ARE NON-RETURNABLE.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 15 days after delivery.