Hello Knot Lover,
The world is going through a difficult time, not only the health of people is affected but the economy is impacted deeply by this pandemic. Below you will find what steps we are taking to respond to COVID-19:
As a small business owner, the safety and wellbeing of our team and customers is our top priority. As we continue to monitor the developments of the novel coronavirus (COVID-19), we wanted to take a moment to reassure you of the steps we are taking as a brand. We are actively following the guidelines and recommendations as outlined by the Centers for Disease Control and Prevention (CDC), as well as the local U.S. health authorities. We are packing all orders with gloves and masks and increasing the cleaning frequency of high touch areas in our fulfillment area.
We will only ship orders once or twice a week to practice social distancing as much as we can. We are here for you along the way. Our customer service is ready for any questions concerning your orders, please do not hesitate to reach out: firstname.lastname@example.org
Gift cards are also now available to treat others or yourself for future purchases. Thank you for your understanding and patience. Please stay safe and healthy and I will leave you with this quote:
"Every storm runs out of rain, just like every dark night turns into day." Gary Allan